Revenue Controller
- London, United Kingdom
- 50000 - 55000
- Permanent
Revenue Controller
Revenue Controller roles are at the heart of a high-performing finance function—driving WIP, billing and credit control with pace, rigour and commercial judgement. This is a build-focused opportunity for a confident, hands-on professional to reshape revenue processes end-to-end and play a central role in system transformation in a fast-evolving legal environment.
About the Company
This company is a specialist law firm with a strong reputation, recognised for excellence in its field. Following recent private equity investment, the organisation is strengthening and scaling its finance capability with a clear mandate: deliver reporting to a PE standard while maintaining full compliance with the SRA Accounts Rules.
With a newly appointed CFO reshaping the finance team around two senior hires—Revenue Controller and Reporting Manager—the business is creating a finance function designed for growth. The culture is built around accountability, practical process improvement, and close partnership with fee earners and stakeholders.
About the Role
The Revenue Controller owns the revenue cycle end to end—WIP management, the billing cycle and credit control—while also leading process redesign from first principles. The role is a genuine build position: processes are currently manual and fragmented, and the mandate is to redesign and embed new ways of working that match the organisation’s new reporting cadence.
In addition, this Revenue Controller role sits at the centre of selecting, designing and implementing a replacement practice management / finance system, including requirements, vendor evaluation, data migration, UAT and go-live support. This is an opportunity to create controllership and management reporting foundations that will stand up to future scrutiny.
Revenue Controller success will be measured through improved billing accuracy, reduced credit notes and rebilling, faster collections and stronger debtor management—supported by robust controls and SRA-compliant client account operations alongside the Legal Cashier and the wider finance team.
Key Responsibilities
Own WIP end to end, including ageing, provisioning and consistent application of write-off policy across practice groups.
Run regular WIP review cadence with partners and fee earners; challenge aged and unbilled time constructively and maintain billing discipline.
Drive down root causes of WIP build-up, including time recording behaviour, scope creep, unbilled disbursements and matter closure discipline.
Take full ownership of the billing cycle—monthly bill run, interim and final billing—transitioning responsibility from the Finance Manager.
Manage bill production lifecycle, including draft distribution, fee earner review, narrative quality, VAT treatment and disbursement handling.
Build and enforce a billing calendar with clear deadlines, escalation routes and accountability.
Improve billing accuracy and first-time-right rates to reduce credit notes and rebilling.
Own collections and the debtor ledger, from reminders through to partner intervention and, where necessary, formal recovery.
Set, monitor and report against collection targets by practice group and by partner.
Manage client money interactions in partnership with the Legal Cashier to ensure receipts are correctly applied and compliant use of client account.
Redesign revenue processes and embed controls, including documentation, training and adoption across finance and the fee earner population.
Support compliance with the SRA Accounts Rules, maintaining robust controls over client account, disbursements, residual balances and billing practice.
Partner with client take-on and COFA-related responsibilities to maintain strong data quality, engagement terms, fee arrangements and appropriate credit risk checks.
Lead systems transformation as part of the Revenue Controller mandate: requirements, vendor evaluation, data migration, UAT and go-live readiness for the replacement system.
Required Skills and Experience
Demonstrable depth of professional services experience across revenue, WIP, billing and credit control.
Strong legal sector exposure is strongly preferred, with familiarity of time-based billing and matter-level data.
Working knowledge of the SRA Accounts Rules and the practical operation of client account.
Credible and resilient stakeholder management, comfortable challenging partners and fee earners with clarity and professionalism.
Strong Excel and data skills, including building reporting from imperfect source data and improving data quality over time.
Ownership mindset: comfort acting as the single accountable person for the revenue cycle.
Change-minded and pragmatic approach, able to lead process redesign and embed new practices during a build phase.
Systems transformation experience (desirable), particularly involvement with e-billing platforms and complex client billing requirements.
Desirable exposure to client take-on, matter opening and engagement/pricing processes.
Comfort working close to the detail while also maintaining a strategic focus on controls, reporting cadence and performance outcomes.
Revenue Controller candidates who enjoy process ownership, measurable impact and working at the intersection of finance controls and systems change are strongly encouraged to apply.
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